At Hero Practice Services our Core Values guide the way we act every day across every role in the company. We believe that living our values is the best way to serve our patients, our employees and to achieve our mission of expanding care for underserved children. At Hero Practice Services, when we live our values, we make an IMPACT.
We say what we believe and do what we say. We are trusted because we are trustworthy. In our personal, team and organizational values, we strive for alignment with our commitments and actions.
Everything we do is consistent with our mission of providing high quality, compassionate care to children in under-served communities. While we have many individual and team goals, achieving these never comes at the expense of our mission.
Service Excellence: Serving others is our reason for existing. We continually seek to understand the needs of those who depend on us—our patients, doctors, and fellow teammates—and then exceed their expectations.
Quality: We believe in evidence-based, patient-centered care that is delivered safely, timely and efficiently. We choose the strongest people for our work, use the best available practices and always challenge ourselves to improve.
We take responsibility for meeting commitments—personal ones as well as those of the entire organization. We don’t say “It’s not my fault,” or “It’s not my job.” We proactively identify ways to achieve our Mission and then take ownership of our results.
We walk in the shoes of the people we serve and those with whom we work. We strive to genuinely listen, understand and partner with our patients to help them improve their health and quality of life.
We work together and share a common purpose, a common culture and common goals. We genuinely care for and support one another: not only our patients, but also our teammates. We work together to achieve our Mission.
The vision department is wonderful. Dr. David was as patient, kind and understanding. He made sure I was comfortable in my contacts which took a couple of visits. The staff is awesome I recommend them all the time. Thank you all so much.Colorado Springs, CO
I’ve been going to this particular location for years. Super friendly service excellent staff and very knowledgeable employees. Always a very friendly and fast service and it shows that they truly care. Highly recommend it to anyone with dental needs for their children or family members.Colorado Springs, CO
They were kind, it was clean and it was quick. The dentist was so WONDERFUL with the children that my 9 year old who didn’t have an appointment that day was begging to go next! At the dentist??? WOW!Wichita, KS
They were amazing. My child went in terrified and came out a happy camper! Every one was so nice. They were great with them! 🙂 love this place!Wichita, KS
My three children love this place, I live far,and it gets hard to drive all that way for a n App, I’ve tried to get them to try another place close to home and they say no cuz at adventure there make them feel comfortable and relaxedAlbuquerque, NM
Great place for the whole family friendly, helpful, and caring staff. Thank You!Santa Fe, NM
Never had a bad experience at this office. The front & back office staff are friendly and knowledgeable, the facility is clean and sterile and my daughter has no hesitation when I tell her it is time to go to the dentist!!Denver, CO
My kids have been coming here for several years now. These guys are great with the kids and pretty quick too, not much wait time. And I love the fact that we can get teeth and eyes done all in the same place.Denver, CO
I had an appointment for my 5 kids and it went really well and fast all 5 were done in an hour great dentist and friendly staff I would recommend them to anyoneLakewood, CO
Great service, Friendly people. Great organization and family orientated.Washington, DC
Great staff with excellent customer service. Dr. Thomas and her assistant Pam are the best. Wouldn’t take my kids anywhere else. They made us feel so at home and really works well with the kids. Please check them out.
I Love Adventure, They Got The Most Best Workers And They So Sweet And GentleWichita, KS
My son has been coming here since he was a year old. He’s now 8. The staff is friendly and are great with the kiddos. My son loves going to the dentist. They made him so comfortable. I strongly recommend to others with children.Longmont, CO
I love the environment at this office. I took my one year old there and he got really good care. I loved the assistant that took care of us. Samantha was very caring and attentive to our needs. Everyone knows that one year olds can be difficult to take anywhere, but she helped out a lot! Definitely will be coming back.Greeley, CO
My four children have been coming to the vision, dental and ortho offices for years. I love the doctors and staff. Appointments are easy to make, and they can fit you in within a day or two most of the time. The vision office is fast and they do a great job. The orthodontist office is amazing. I have four kids who have or had braces and Dr. Lee is so personable and knowledgeable.Colorado Springs, CO