Mr. Gwinn brings extensive operational experience in dental, orthodontics and vision care to his role as Hero Practice Services Chief Executive Officer. He is keenly focused on patient needs and driving a culture that always puts our patients above all else. After starting his career as an Operation Specialist in the United States Navy, Josh spent several years with National Vision Inc. affiliated brands building his skills in all aspects of the optical field including but not limited to: optical dispensing, lab operations, field training, leadership, and Denovo operations. He then shifted focus to the dental field becoming the Regional Director for Great Expressions Dental Centers throughout Michigan and Ohio. Most recently, Josh ran operations as well as training and education for a large fleet of Gentle Dental practices in the Pacific Northwest, and California. Josh was born and raised in Arkansas in a large, blended family with seven children and feels a deep personal connection to Hero’s mission of expanding care access to underserved children.
Mr. Foltyn is responsible for managing the end-to-end patient experience at all Hero affiliated practices from clinical quality to scheduling, compliance, community outreach and patient education and handling. Bill has an extensive background in dental practice management having spent six years as Regional President at Kool Smiles responsible for 60 offices and over 1,100 employees and leading the start-up of a regional dental services organization supporting six high-volume dental practices and a dental lab. Bill brings a Patient-First philosophy to the job with the understanding that, when we focus on providing an outstanding customer experience, the rest of our business goals will be met. Bill received his undergraduate degree from Michigan State University and is a graduate of the University of Cincinnati Executive Education program.
Dr. Bishop serves as Dental Clinical Director for the Hero Practice Services affiliated dental practices. He works closely with executive management and our team of regional dentists to ensure that dental services rendered at all Hero affiliated practices are of the utmost quality. Dr. Bishop is committed to excellence in patient experiences and seeks to promote access to care for underserved children. Dr. Bishop provides continuing education to dentists in topics of pediatric dentistry. He coaches and mentors dental providers on clinical guidelines, leadership, patient/parent communication and clinical documentation. Dr. Bishop is a graduate of Temple University School of Dentistry and completed his residency in Pediatric Dentistry at Temple Children’s Hospital in Philadelphia, PA. He promotes a culture of evidence based dentistry and promotes the guidelines endorsed by the American Academy of Pediatric Dentistry.
Dr. Pharris oversees optometric clinical quality for Hero Practice Service, leading the eye care program since 2007. Dr. Pharris has been practicing eye care for over 25 years and has specialized in pediatric eye care for the past 15 years. He is passionate about closing the gap of untreated childhood vision issues and making sure children’s eyes and their visual systems are functioning to help them learn and develop properly. Dr. Pharris is responsible for defining Hero’s clinical guidelines and training and coaching the optometric staff to deliver consistent, top quality vision care. Born in Southern California and raised in Colorado Springs, Michael Pharris graduated with a Biological Sciences degree from Colorado State University in 1985. He then went on to Pacific University College of Optometry in Oregon, where he received his Doctorate of Optometry degree in 1989.
Dr. John DuRussel was born and raised in Brighton, Colorado. He attended college at Michigan State University where he studied Human Physiology then went on to obtain a Masters Degree in Biomedical Science at the Wayne State School of Medicine. Dr. DuRussel earned his Doctor of Dental Surgery degree at the University of Michigan School of Dentistry, hailed as one of the top dental schools in the world. He then continued his training at the University of Michigan, where he earned a Masters of Science in Orthodontics and was fortunate to have some of the leading Orthodontists in the country as his mentors. Dr. DuRussel loves his work transforming his patients’ smiles while watching their self-confidence grow. In addition to his role as lead Orthodontist in our Longmont, Colorado practice, Dr. DuRussel is responsible for defining, training and auditing our orthodontic standards of care and acts as a resource to all Hero Practice Services orthodontists for procedural and individual patient consultation.
Mr. Mezer serves as Chief Compliance Officer. He brings an extensive background in healthcare compliance. While serving as an Assistant General Counsel for the Tennessee Department of Health, Mr. Mezer advised and/or litigated cases before the Boards of Dentistry, Medical Examiners, Pharmacy, Nursing, Veterinary Medical Examiners, Optometry, and the Board of Dispensing Opticians in matters regarding licensure discipline and general governance. In private practice, Mr. Mezer represented healthcare professionals and corporations who were facing government investigations/prosecutions or were faced with employee/employer disputes, and advised them on regulatory compliance issues. He has also served as the General Counsel and Chief Compliance Officer for a nationwide pharmacy and a pharmacy management company. Ben was raised in Greensboro, North Carolina and received his bachelor’s degree from Tufts University and his Juris Doctorate from Vanderbilt University School of Law. Ben is licensed to practice law in Colorado and Tennessee and is Certified in Healthcare Compliance (CHC) by the Health Care Compliance Association (HCCA).
Ms. Gutierrez brings over 30 years of accounting and finance experience in the healthcare, education and energy sectors to her role as Hero Practice Services Chief Financial Officer and head of People Services. Barb has held progressive senior level positions in the healthcare industry, including with PhyCor of Denver, a physician practice management group, and at HealthONE. In addition, Ms. Gutierrez has held financial leadership positions with Jones Knowledge Group and Strad Energy Services. Ms. Gutierrez graduated with honors from the University of Denver, is a Certified Public Accountant, and began her career with Deloitte & Touche. She brings extensive experience in accounting, finance, strategy, M&A and people management to the Hero Practice Services leadership team.